Clean up CLNx

Redesigned the University of Toronto’s Career and Co-Curricular Learning Network (CLNx) information architecture focusing on ‘Jobs and Recruitment

Team Members:

  • Karishma Savani

  • Alex Kuzyk

  • Jennifer Deng

  • Gabrielle Woodside

  • Stephanie Le

  • Arielle Styrsky

  • Amelia Du

  • Jenny Kyy

  • CLNx and the University of Toronto

  • Conducted User Research

    Conducted Usability Testing

    Wireframing Low Fidelity Flows

    Prototyping Medium Fidelity Flows

  • Figma

    Balsamiq

    Qualtrics

    Optimal Sort

Duration:

4 months (Sept 2022- Dec 2022)

PROBLEM AND GOAL:

UofT’s Career and Co-Curricular Learning Network (CLNx), is a website primarily used by students to look for jobs, volunteer roles, events, and workshops. My group members and I decided to focus on redesigning the ‘Jobs and Recruitment’ section of the website. We redesigned the desktop and mobile versions of the Jobs and Recruitment section to provide students with a more enjoyable and relevant experience.

USER RESEARCH

Primary Research

In order to understand the students’ thoughts about the current structure and navigation of the website’s Job and Recruitment section, we conducted questionnaires, usability tests, card sorts, and tree tests.

We worked with 15 participants in total, including students who use CLNx’s Job and Recruitment section often and those who have never used it.

RESEARCH ANALYSIS

Usability Test and Questionnaire

We conducted a think-aloud usability test followed by a questionnaire in the initial round of testing. We learnt that the students found:

  • Inconsistencies with the ‘Apply’ button

  • Unclear section to upload documents (resume, cover letter, etc)

  • The application was very time consuming

  • The filters were too overwhelming and redundant

Card Sorts and Tree Test

We conducted a card sort to understand how people categorize the labels on the website. Thereafter, we conducted a tree test to best determine the hierarchy of the labels and categories of the ‘Jobs and Recruitment’ section. We found that students wanted:

  • All jobs to be in one place and have the ability to filter for on and off-campus jobs and work-study positions

  • To move the ‘Documents and Applications’ labels under one tab rather than repeating them in each section

SCHEMATIC DIAGRAMS

Once we collected and analyzed the data from our user research, we made a general schema of the current website. Thereafter, we made changes to the current schema based on the research insights.

IDEATION

Low Fidelity Sketches

Based on the insights and revised ‘After’ Information Architecture schema, we created low-fidelity sketches for the jobs and recruitment section of the website.

MEDIUM FIDELITY PROTOTYPE

Next Steps for CLNx’s Redesign

  • Conduct further tree tests and card sorts to ensure that the redesign is truly effective

  • Design for the employers (where they post jobs)

  • Pitch it to the University of Toronto for integration

Previous

Writers Bloom
Next

#IFeelClimateGrief